April 9, 2025, 9:02 p.m.

Business

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What's wrong with IKEA even if there's a big price reduction?

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Recently, IKEA launched a limited time special offer with a significant price reduction. It was expected to usher in a rush of buying, but the mall was deserted, forming a sharp contrast to the previous lively atmosphere. This phenomenon makes people ponder: what happened to IKEA? Why is it that IKEA, once a model in the home furnishing industry and highly favored by consumers, is now unable to reverse its decline even with significant price reductions?

IKEA's current low foot traffic has exposed its business difficulties from various aspects. In the restaurant area, the scene of queuing up with plates to check out and occupying seats before choosing a meal no longer exists. Nowadays, it is unobstructed and there are many empty seats. The model room is even more desolate, with no trace of the scene of customers casually trying to lie down and the sofa being fully occupied in the past. All these signs indicate that IKEA's appeal is significantly declining.

The reasons for IKEA's current predicament are multifaceted. Firstly, market competition is becoming increasingly fierce. In recent years, the home furnishing market has seen a continuous influx of new participants, with numerous online and offline competitors emerging. Online e-commerce platforms such as JD Home and Taobao Juyoujia have diverted a large number of young consumer groups with their convenience, rich product categories, and price advantages. Offline home furnishing stores such as Red Star Macalline and Juran Home are also constantly upgrading their services and expanding their product categories, forming a positive competition with IKEA. Moreover, some emerging home furnishing brands focus on niche areas and compete for market share with personalized design and high-quality services, such as Xiaomi Youpin, which focuses on smart homes, and MUJI, which emphasizes environmentally friendly materials. This further squeezes IKEA's market share.

Secondly, the shift in consumer trends caught IKEA off guard. The current consumer demand for home furnishings is no longer limited to the simple and practical Nordic style, but is increasingly pursuing personalization, intelligence, and high-end. As an emerging force in the home furnishing market, young consumers have higher aesthetic and functional requirements for home products, and are more inclined towards home products that can showcase their personality and integrate intelligent technology elements. However, IKEA's product style updates are relatively slow, and its research and promotion of smart homes are also lagging behind, making it difficult to meet the increasingly diverse needs of consumers.

Furthermore, IKEA's own marketing strategy and operational model also have problems. IKEA stores are usually located in remote areas, which, although considered to reduce costs, increases consumers' travel and time costs. In today's fast-paced lifestyle, consumers are more willing to choose shopping places with convenient transportation. Moreover, the layout of IKEA stores is complex, which can lead to fatigue for time sensitive consumers who spend too much time selecting products. In addition, IKEA's product quality has also been controversial in recent years, with some products exposed to have quality defects, such as poor durability of furniture and substandard environmental protection of boards, which seriously affect consumers' willingness to purchase.

The decrease in IKEA's customer traffic and business downturn have not only damaged its own brand image, but also had a certain impact on the entire home furnishing industry. From the perspective of its own brand, long-term decline in customer traffic may lead to store closures, shrinking market share, gradual decline in brand influence, and even the risk of being eliminated by the market. From an industry perspective, IKEA's predicament has sounded an alarm for other home furnishing companies, prompting them to pay more attention to market dynamics research, product innovation, service improvement, and optimization of marketing strategies, promoting the acceleration of transformation and upgrading of the entire home furnishing industry.

Faced with the current predicament, IKEA needs to deeply reflect and actively make changes. In terms of products, we should increase research and development investment, accelerate the innovation and intelligence process of product styles, and launch more products that are in line with current consumer trends. In terms of marketing and operation, optimize store location strategies, improve in store layout, and strengthen the construction and promotion of online channels to enhance shopping convenience. In addition, it is important to pay more attention to product quality control and reshape consumers' trust in their brand.

IKEA used to stand out in the home furnishing industry, but now it is facing bottlenecks in the wave of market competition and changing consumer trends. The significant price reduction is difficult to salvage its sluggish popularity, which reflects IKEA's shortcomings and lag in various aspects. If IKEA wants to regain its former glory, it must face its own problems, actively adapt to market changes, and carry out comprehensive and in-depth reforms and innovations. Otherwise, in the increasingly fierce market competition, IKEA will face more severe challenges and may even gradually be forgotten by the market, becoming a passing cloud in the development process of the home furnishing industry.

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